These terms apply to orders placed on pambiotic.com/uk. The seller is ARFA ES LTD, 3 eng. Stoimen Sarafov Str., 1000 Sofia, Bulgaria, company number (UIC) 205173951, UK VAT number GB504679577, email [email protected], phone +359 877 900 982.
Orders
Your order is an offer to buy. The contract is made when we confirm the order by email. Prices are in pounds sterling and include VAT.
Payment
By card, Apple Pay or Google Pay on the secure payment page of Stripe, when you place the order. We ship once the payment has gone through.
Delivery
To addresses in the United Kingdom, with Royal Mail — times and costs on the Shipping page and at checkout.
Cancellation and returns
See Returns & refunds.
Product information
The food information is shown on every product page and printed on each box. Please read the allergen information: the cultures contain milk.
Complaints
Write to us first — most things are solved within a day.
These terms are governed by Bulgarian law. This does not take away the protection given to you by the law of the part of the UK where you live, and you may bring a claim in the courts there.